Last Updated: August 28, 2026

AT A GLANCE We collect only the data necessary to process your orders and improve your experience. We never sell your personal information. You can request access, correction, or deletion of your data at any time. Contact: contact@kawaii-unicorn.com

1. Introduction

Sorael Limited, trading as Kawaii Unicorn ("we," "us," or "our"), operates the website kawaii-unicorn.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, place an order, subscribe to our newsletter, or otherwise interact with us.

We are committed to protecting your privacy and handling your data in an open and transparent manner. By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

If you do not agree with the practices described in this policy, please do not use our Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information that you voluntarily provide to us when you:

• Place an order: name, email address, shipping address, billing address, phone number, and payment information.
• Create an account: email address and password.
• Subscribe to our newsletter: email address.
• Contact us: name, email address, and any information you include in your message.
• Leave a product review: name, email address, review content, and optional photos.

2.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and similar technologies:

Data Type	Examples	Purpose
Device Information	Browser type, operating system, screen resolution	Optimize site experience
Usage Data	Pages visited, time on site, referral source	Improve content and navigation
Location Data	IP address, approximate geographic location	Fraud prevention, shipping estimates

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order fulfillment: process and ship your orders, send order confirmations and tracking updates.
• Customer service: respond to inquiries, resolve disputes, and provide support.
• Marketing: send promotional emails and newsletters (only with your consent; you can unsubscribe at any time).
• Site improvement: analyze usage patterns to improve our website, products, and services.
• Security: detect and prevent fraud, unauthorized access, and other illegal activities.
• Legal compliance: comply with applicable laws, regulations, and legal processes.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website.

4.1 Types of Cookies We Use

Cookie Type	Purpose
Essential	Required for the Site to function (shopping cart, checkout, authentication). Cannot be disabled.
Analytics	Help us understand how visitors interact with our Site (e.g., Google Analytics). Data is anonymized.
Marketing	Used to deliver relevant advertisements and track campaign effectiveness (e.g., Facebook Pixel).

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of our Site.

5. Third-Party Services

We may share your personal information with trusted third-party service providers who assist us in operating our Site and conducting our business. These providers include:

• Shopify: our e-commerce platform, which processes and stores order data.
• Payment processors: PayPal, Stripe, or other payment gateways that handle payment transactions.
• Shipping carriers: to deliver your orders and provide tracking information.
• Email marketing services: to send newsletters and promotional communications.
• Analytics providers: to help us understand site traffic and user behavior.

These third parties are contractually obligated to protect your personal information and may only use it for the specific purposes for which we share it. We do not sell, rent, or trade your personal information to any third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

• Order data: retained for the duration required by applicable tax and accounting laws (typically 7 years).
• Account data: retained as long as your account is active. You may request deletion at any time.
• Marketing data: retained until you unsubscribe or request deletion.
• Analytics data: retained in anonymized form and does not identify you personally.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information. We respect and uphold these rights regardless of where you reside.

7.1 Rights for All Users

• Access: request a copy of the personal information we hold about you.
• Correction: request correction of any inaccurate or incomplete information.
• Deletion: request deletion of your personal information, subject to legal retention requirements.
• Opt-out: unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us.

7.2 GDPR Rights (European Economic Area)

If you are located in the European Economic Area (EEA), you have the following additional rights under the General Data Protection Regulation (GDPR):

• Right to portability: receive your data in a structured, commonly used, machine-readable format.
• Right to restrict processing: request that we limit how we use your data.
• Right to object: object to the processing of your personal data for specific purposes.
• Right to withdraw consent: withdraw your consent at any time where processing is based on consent.
• Right to lodge a complaint: file a complaint with your local data protection authority.

Our legal basis for processing your data includes: performance of a contract (order fulfillment), legitimate interests (site improvement, fraud prevention), consent (marketing), and legal obligations (tax compliance).

7.3 CCPA Rights (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights:

• Right to know: request information about the categories and specific pieces of personal information we have collected about you.
• Right to delete: request deletion of your personal information.
• Right to opt-out of sale: we do not sell your personal information. However, you may still exercise this right.
• Right to non-discrimination: we will not discriminate against you for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at contact@kawaii-unicorn.com. We will respond to your request within 30 days (or 45 days if an extension is necessary).

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our Site.
• PCI-DSS compliant payment processing (we never store your full credit card number).
• Regular security assessments and monitoring.
• Access controls to limit employee access to personal information on a need-to-know basis.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. Children's Privacy

Our Site is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact us:

Company	Sorael Limited, trading as Kawaii Unicorn
Email	contact@kawaii-unicorn.com
Address	Unit 1603, 16th Floor, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong

We aim to respond to all inquiries within 24 hours (business days).