Last Updated: August 28, 2026

AT A GLANCE By using kawaii-unicorn.com, you agree to these Terms. You must be 18+ (or have parental consent) to make purchases. All prices are in USD. Orders are subject to acceptance. Returns follow our Return & Refund Policy. We may update these Terms at any time. Contact: contact@kawaii-unicorn.com

1. Agreement Overview

1.1 Parties

This website, kawaii-unicorn.com (the "Site"), is operated by Sorael Limited, trading as Kawaii Unicorn ("we," "us," or "our"). Throughout these Terms of Service ("Terms"), "you" and "your" refer to the user of our Site.

1.2 Acceptance of Terms

By accessing or using any part of our Site, placing an order, creating an account, subscribing to our newsletter, or otherwise interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Return & Refund Policy, which are incorporated by reference.

1.3 Modifications

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of the Site after such changes constitutes your acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old to make a purchase on our Site. If you are under 18, you may use the Site only with the involvement and consent of a parent or legal guardian. By placing an order, you represent and warrant that you are at least 18 years old or have obtained parental or guardian consent.

3. Account Registration

You may create an account on our Site to track orders, save your information, and access order history. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. We reserve the right to suspend or terminate your account if any information provided is inaccurate, misleading, or violates these Terms.

4. Products and Orders

4.1 Product Descriptions

We make every effort to display our products accurately, including descriptions, images, and specifications. However, we do not warrant that product descriptions, colors, or other content on the Site are accurate, complete, or error-free. Actual colors may vary slightly due to monitor settings and lighting conditions in product photography.

4.2 Pricing

All prices on our Site are listed in USD and are subject to change without notice. The price shown is the final price, and delivery is included: Free shipping. Part of our catalogue ships from a warehouse inside the EU, the rest directly from our partner warehouse in China. The delivery time stated on each product page applies. Any import duties on shipments from China are covered by us - you pay nothing extra on delivery. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4.3 Order Acceptance

Your placement of an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraudulent activity. An order is not considered accepted until you receive a shipping confirmation email.

4.4 Payment

We accept major credit and debit cards, PayPal, and other payment methods as displayed at checkout. All payments are processed securely through our third-party payment processors. We do not store your full payment card information on our servers.

5. Shipping

Free shipping applies to every order, wherever you are; delivery times vary depending on your location. For full details on processing times, delivery estimates, tracking, and shipping-related policies, please refer to our Shipping Policy.

Risk of loss stays with us until the parcel reaches you. If a parcel is lost in transit, we reship it or refund you in full. We are not responsible for delays caused by the shipping carrier, customs authorities, or events beyond our control.

6. Returns and Refunds

We offer returns and refunds in accordance with our Return & Refund Policy. Please review that policy for detailed information on return eligibility, timeframes, and the refund process.

7. Intellectual Property

7.1 Our Content

All content on our Site, including but not limited to text, images, graphics, logos, product descriptions, and website design, is the property of Sorael Limited or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our Site without our prior written consent.

7.2 User-Generated Content

By submitting reviews, photos, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and display such content in connection with our business. You represent that you own or have the right to submit such content and that it does not violate any third-party rights.

8. Prohibited Conduct

You agree not to:

• Use the Site for any unlawful purpose or in violation of any applicable laws.
• Attempt to interfere with the proper functioning of the Site.
• Use automated tools (bots, scrapers, etc.) to access or collect data from the Site without our permission.
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Submit false or misleading information, including fraudulent orders or fake reviews.
• Transmit any viruses, malware, or other harmful code.

9. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of these third-party sites. Your use of third-party websites is at your own risk, and we encourage you to review their terms and privacy policies.

10. Disclaimer of Warranties

Our Site and all products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the results obtained from using the Site will be accurate or reliable.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Sorael Limited and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of the Site or any products purchased through it.

Our total liability for any claim arising out of or relating to these Terms or the use of our Site shall not exceed the amount you paid for the product(s) giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Sorael Limited, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Site, violation of these Terms, or infringement of any third-party rights.

13. Dispute Resolution

13.1 Informal Resolution

Before filing any formal dispute, you agree to first contact us at contact@kawaii-unicorn.com and attempt to resolve the dispute informally. We will make every reasonable effort to resolve your concern within 30 days.

13.2 Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which Sorael Limited is registered. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Termination

We reserve the right to suspend or terminate your access to the Site, your account, or any services at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

15. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Sorael Limited.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights without restriction.
• Force Majeure: We shall not be liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, pandemics, wars, government actions, or disruptions to transportation or communication networks.

16. Contact Information

If you have any questions about these Terms, please contact us:

Company	Sorael Limited, trading as Kawaii Unicorn
Email	contact@kawaii-unicorn.com
Address	Unit 1603, 16th Floor, The L. Plaza, 367-375 Queen's Road Central, Sheung Wan, Hong Kong